You may not misuse this Website. You agree that will not: commit or encourage a criminal offence; transmit or circulate a virus, trojan, worm, logic bomb or post any other program which is malicious, harmful, in breach of trust or in any way offensive or obscene; hack into any part of the Service; corrupt data; cause disturbance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material; or attempt to affect the capability or workings of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offence and we disclose your identity to the authorities. We will not be responsible for any loss or damage caused by a denial-of-service attack, viruses or other harmful programs that may infect your computer, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any materials posted on it, or on any website linked to it.
Intellectual Property, Software and Content
The intellectual property rights in all software and content made available to you on or through this Website remains the our property and is protected by copyright laws. You may save, copy and distribute the content supplied solely for your personal use. You are not allowed to publish, manipulate, display or otherwise reproduce, in any manner, any of the content found on this website or copies of the content supplied to you or which appears on this Website nor may you use any such content for business or commercial use. You may not modify, translate, reverse engineer, disassemble or create alternative works based on any software or accompanying documentation supplied by us.
No licence or consent is granted to you to use in any way brands, trademarks, logos, names, photos, video or other content protected by intellectual property rights made available on this Website, and you agree not to use these brands, trademarks, logos, names, photos, video or other content protected by intellectual property rights without our explicit written permission.
We reserve the right to close any account should any user be seen to be using proxy IPs (Internet Protocol addresses) in order to hide the use of multiple accounts, or interrupts any of our services in any way.
The Service may provide you with the ability to interact with social media platforms, such as through Facebook “Like” buttons, Twitter and otherwise. These features may have integration enabled and be able to access to your social media accounts. We do not control those social media services, nor your profiles on those services, we do not change your privacy settings on those services or set rules about how your personal information on those services will be used. You and the social media service providers are in control of those issues, not us. You are encouraged to read all policies on the applicable social media services to find out more about how they deal with your information before using any such features made available to you on our Service. We are not responsible for any acts or omissions by any social media service provider or your use of features that come from their platform.
Terms of Sale
By placing an order you are deciding to purchase a product. All orders are subject to availability and acceptance of the order price. Dispatch times may depend on availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays for which we will not be responsible. In order to contract with us you must be over 18 years of age and possess a valid credit or debit card. We retain the right to deny any request made by you, and we reserve the right to close your account at our sole discretion. Should your order be accepted we will let you know by email. When placing an order you guarantee that all information you give to us are correct and accurate, that you are authorised to use the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may oscillate. All prices advertised are subject to such changes. Please be aware that some of the goods sold through our Websites may not be suitable for persons under 18 years of age, so please take extra care when purchasing goods as gifts, for under 18’s.
When you place an order, you will receive a confirmation e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be official until your payment has been approved by us and we have debited your credit or debit card.
Pricing and Availability
Whilst we make every effort to ensure that all details, descriptions and prices found on this Website are correct, mistakes may happen. If we find an error in the price of any goods which you have ordered we will notify you of this as soon as possible and give you the choice to reconfirm your order at the correct price or cancel it. If we are unable to get in touch with you we will consider the order cancelled. If you cancel and you have already paid for the goods, you will receive a full refund. Where applicable, prices are inclusive of VAT. Delivery costs will be charged as an extra; such extra charges are clearly displayed where applicable and included in the 'Total Cost'. The Website may contain errors or other errors or inaccuracies and may not be complete or up to date. We therefore reserve the right to correct any errors, inaccuracies or omissions and to amend or update information at any time without prior warning. We reserve the right to deny to fulfil any orders that you may place without limitation.
Upon receiving your order we carry out a standard pre-authorisation check on your payment card to ensure there are sufficient funds to process the payment. Orders will not be dispatched until this pre-authorisation check has been completed. Your card will be debited once the order has been accepted.
We may from time to time offer discount codes which may apply in respect of any, or certain specified, purchases made though this Website. The terms relating to any discount code will be specified at the time of the specific promotion.
Once a gift voucher has been assigned to an individual’s account, the gift voucher belongs to them.
After a gift voucher has been assigned to an individual’s account, we reserve the right to deny further information to the individual who initially purchased it.
Gift Vouchers are valid for 24 months.
EU Directive 97/7/ec provides you the right to cancel your purchase within (fourteen) 14 working days for any reason. The 14 day “cooling off” period begins from the date you receive the product. If you choose to cancel your order you must provide us with notice in writing prior to the expiration of the 14 working day “cooling off” period and return the product. You will receive a refund no later than 14 days after we have received the notice. The refund will be for the product cost only, the shipping and handling fee will not be refunded.
Disclaimer of Liability
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law us and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, equity, restitution, by statute, at common law or otherwise. This does not affect our liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to this Website
You may link to our home page, on condition you do so in a manner that is fair and legal and does not negatively affect our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of partnership, approval or endorsement on our part where none exists. You must not establish a link from any website that does not belong to you. This Website may not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without warning.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where stated to the contrary all persons (including their names and images), third party trademarks and images of third party products, services and/or locations featured on this Website are in no way associated, linked or affiliated with us and you should not depend on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to us.
You agree to indemnify, defend and hold us harmless, our directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
We shall have the right in our absolute discretion at any time and without warning to alter, remove or change the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable this will not affect the enforceability of any other part of the Terms of Service and they will remain in full force and effect. As far as possible where any clause/sub-clause or part of a clause/sub-clause will be removed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be corrected and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is allowed by law.
We operate a complaints handling procedure which we will use to try to resolve issues when they first arise: please let us know if you have any complaints or comments.
Should you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement between us and you and supersede any and all preceding and contemporaneous agreements between you and us.
Ethical Sourcing Policy
As a reputable and trusted business committed to offering its customers with top quality products, we recognize our responsibility to ensure that suppliers are operating ethically. We expect our suppliers to consistently provide an environment which protects their employees' health and safety and basic human rights. We will never knowingly source stock from countries which are in breach of the above principles.
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